I dont even see an email where I could email. Every day or other day I'm always dealing with my card being locked! I have been using GoBank for a long time now. She's been without a check for 2 months. We're available to help you 24 hours a day, 7 days a week. If apps down or servers temp down I get thatbut they need to put that on their site! Business clients canlogin(opens new window)or call us to enroll. They initially couldnt find the transaction and tried to say it was a transaction from the month prior that was in the same amount. This compensation does, $8.95 monthly fee which can be waived if you meet certain criteria, Out-of-network ATM fee of $3 if you withdraw money from an ATM outside of GoBank's network, Cash deposit fee up to $4.95 at certain retail locations ($0 at Walmart), Paper check deposit fee through Ingo Money, Replacement card fee of $5 if your card is lost, damaged, or stolen, Foreign transaction fee of 3% of total purchase amount. It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring. Thats not even a half of it but Im sure you get the point do not bank here. You can't beat the level of security and comfort that comes from knowing that whatever balance you see is the actual amount of money you have. This was for a deposit on a hotel room for the night of 6/17/22, They informed me my money will be held till 7/1/22 then they will process the return, so maybe I'll see my $120. GoBank makes it easy to deposit cash to your checking account at over 100,000 retail locations nationwide. Then after I go thru all the Account set up it tells me my info cant be verified and i wont be able to use all the SERVICES of the card, no atm, no cash back, cant add money to the card, cant transfer cant, cant, cant, so its as a gift card that needed my ssn and life story to activate. You cant get anyone that speaks English as their first language. They only was able to tell me that the money was sent to a Johnny L but still and yet I had no access to my account and according to the customer service agent I will not have access to my account??? We are pleased to have you as a customer and are committed to providing you with exceptional service that exceeds your expectations. go2bank is trash. There's was Fraud committed on a list card. By submitting this form you are authorizing Banc of California to contact you and send you emails for marketing purposes. I would just completely agree with everything mentioned above. Follow the instructions given by the automated service. They say i will get 8% back when paying my Sprint bill or in stores. Your Service Area. Ingo will generally accept checks from $5 to $5,000, and you are limited to how much you can deposit per day and per month. It's been a while so I can't remember. Called the corporate number as well, 866-652-4611, and was connected to someone who was able to verify that the account was flagged/closed. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Verification can help ensure real people write reviews about real companies. WHO CAN I TALK TOO???? I highly recommend them to everyone I know. And forget any type of actual service. Well there's so many negative reviews I figured I'd put mine in. Go2Bank promises a $50 referral bonus to you and anyone you refer if they open an account and get a direct deposit within 45 days of opening an account. Is there a fee to replace my GO2bank debit card. How do I download and install the GoTo app? I was disappointed and angry at first, but now I can just say - good riddance GoBank!! I was wary after reading all the reciews, however, I opened an account several months ago and have been very pleased. They are absolute thieves! Never lost money. Ive been waiting for access to my money for a month now! Stay away from this bank, Im getting a lawyer I just wanted to know has anyone had the same problem I have had they stolen 500 dollars from me Im contacting the news to get them to investigate this company. However, with GoBank, I'd get paid on 4th, giving me plenty of time to pay the bill online or in-person. I have enough of this bank. Chicago, IL, Ryan Silapan You can report your GO2bank debit card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334. Still have no idea how this will be resolved. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. This is ridiculous.I want all my money back from these CROOKS!!! Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Chat with us Chat support is available 24 hours a day, 7 days a week. This online bank is not consumer friendly. Norfolk, VA, Sadrianna King front and back. In some cases, the order of the checking account number and check serial number is reversed. GoBank Checking Account 3 Reviews APY 0% Monthly Fee $8.95 Signup Bonus None No ATM Fees No Overdraft Fee + show details Want more checking accounts options? They are not refund my money. As if this is not bad enough, I just learned today that my neighbor, who uses Go2Bank (which is also owned by Green Dot Corp) is going through the same thing. So now I had to cancel my card. Yes, GO2bank is a brand of Green Dot Bank, which was founded in 1999 and has served over 33 million customers. Very fraudulent and deceitful practices. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I have had the best experience with GoBank. The worst unethical company ever. So I'm not sure if the problems are with the Walmart versions which have a different customer service number or if I am just lucky. San Diego, CA, PATRICK DALE GoBank deserves a very negative 5 stars, and here's why. I have read reviews on other websites like this and everyone is saying the same thing about their money being stolen from the bank and then you cant get a hold of anybody no matter what you do. Bank endangers customers and won't answer phone. Definitely the new GOAT. Brad Wright Online access and identity verification (including SSN) is required to open an account. This cash deposit service will cost you up to $4.95, or $0 at Walmart locations, and the process is simple and easy. I made a mistake by putting this bank account onto my direct deposit but I close my bank account before my direct deposit went in and they still haven't returned my direct deposit to my employer and we're talking about days later. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, we'll waive the monthly fee of $8.95 for your card account! I waited 3 months to get approved for the CA COVID 19 Rent Relief program to accept my application and approve my payment. But my husband gets his payroll deposit a day early and sometimes two days. If you have a P.O. Besides the direct deposit, good luck might be a requirement. i had a charge of 281.55 on my card which is not mind, i got ahold of them. Direct deposits come through on time and don't need to balance a check book because the mobile app tracks every single one of your transactions. I was a customer for over 5 years. They can barely speak English so yiur constantly repeating yourself. View Offers I called they said they cannot reverse the late fee after I pay off this late fee. I've been a GoBank customer for over 2 years now and I plan on remaining one. These problems usually result in a closed account, either closed by GoBank, or the account holder, losing out on future account opening opportunities. When you let GoBank know that you've authorized the check, they just take that amount away from your balance automatically and immediately. The customer service, is the worst, they leave you waitting for hours Unsubscribe easily. Be proud 2gobank u are truly scumbags just like the scumbag thieves . Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. They also charge you fees for in network ATM withdrawals. Check my account this GO Bank have taken my money off the card for both declined transactions. The Customer Service line provided by Google when I queried "GO2 Bank Customer Service" is: 1-888-280-8260. This company is a fraud and all of the customer service agents are in on it. When i started paying Sprint with auto pay on my go bank card i no longer got this. This company is straight crap. I called customer service and after being placed on hold multiple times I was told they were updating their system and the correct balance would appear after midnight. This is super frustrating for customers with questions about instant pay, online purchases, credit scores, points, statement credit, as well as Uber and Lyft questions concerning the Uber Visa Debit Card. cause there wasnt enough cash in it to coverthe bill. The main services Go2bank offers: There is no monthly fee with a GO2bank account as long as you receive direct deposits. They serve it's purpose. Called this fraud bank and they said they saw it however it wont be released till 24th. Direct deposit from employer is always available 2-days early for me, which is nice. Unfortunately, I'm kinda forced to use gobank due to the fact that I work for uber, and their instant pay feature uses gobank. Its location on this page may change next time you visit. I used to get free cash withdrawals from US Bank now they charge $3 for any cash withdrawal. I promise. How do I know I can trust these reviews about GO2bank? Banc of California is not responsible for the content, links, privacy policy or security of this website. Manteca, CA, lacrista lala I like the check deposit feature, however, it takes an entire 7 days to process and released to your account. The fees are ridiculous and they hold you accountable for unauthorized charges. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. GO2bank is a trademark of Green Dot Corporation. Difficult to transfer. They are the worst. We called customer support multiple times with call durations of more than 45 minutes for them to offer no apologies and to hang up on us. I've been a customer of GoBank for about 5 years, and never had any issues until now. | I didnt use it for 7 months. what the.what service? Worst banking ever!! I wasn't able to receive my credit card because I'm at college and my parents are overseas, and I found another bank with almost as good of an interest rate, so I switched over a few months ago. If you need to speak to us, we will be happy to help. It is anFDIC Bank so its federally insured huh. I will be closing my account. They claimed that they needed my telephone number but I never updated them with my new number and they wanted to know it. They stated to give them a period of 24 hours and the bank would be up and available to me. Now they are claiming that they are conducting an investigation. Fond du Lac, WI, dave Two minutes later he was back and helped me close my account without paying anything! Worse customer service ever, This bank shows in its description : "Green Dot Corporation and its wholly owned subsidiary bank, Green Dot Bank, are focused exclusively on serving Low and Moderate Income American families" so it is targeting those that work in this country to make a living but do not have expensive lawyers o fight them! YEAH Don't bank WITH them EVERRrrrrrrrrrrr again. Here are 8 tips for writing great reviews. During said review, they supposedly found numerous erroronous transactions and updated my account balance. After an hour or so of trying to get through their automated call system (which almost always tells me the information I have entered is incorrect) I finally got through to someone who barely spoke English. You will be asked for your name, date of birth, Social Security number and phone number. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Check out Microsoft Surface Laptop GO2 Touch Screen 12.4" inches, 11th Gen Intel Core i5/8GB RAM /256 GB SSD, Windows Hello, Platinum - (8QF-00046) reviews, ratings, features, specifications and . They constantly talk over you and I have been hung up on repeatedly. Download the GoBank app for your mobile device im going to get a lawyer also an call seven can help. rights reserved Im warning other victims like myself that have been affected by this bank. Gobank is awesome. $6.95 per month. Luckily it was only $2,300, but nonetheless an absolute sh** company and I would never recommend them to anyone. This is another card you can load for free at any Walmart. I hope this review saves someone from this frustration. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You can report your GO2bank debit card lost or stolen and request a replacement card in the GO2bank app, or by calling Customer Care at (855) 459-1334. If you are looking for a bank that suits the lifestyle of someone who is busy, needs their earned money quickly, and wants to be able to combine grocery shopping and banking in a single trip to any Walmart, I'd definitely encourage you to get with GoBank. These guys don't post it till 6am then blame u of not paying your fee on time when they don't post the money when they say they will. It keeps saying error try again! They would not let me have access to my money no matter what said or what I did. our Best Company for Business product. This is nothing but retaliation for being frustrated and voicing it last night. You call in, answer don't questions and they will fix it ASAP. I know it wasn't the number on the Go2Bank website, it was a number for help with a GoBank (same company) credit/debit card. It is ridiculous. The bank is fine as long nothing extraordinary happens. The monthly fee is waived if you have so much in your direct deposit. She was rude and she didn't NOT do her job at all. The rep at first told me I would need to get my balance up to $0 first, but when I explained I had not been using the account and didn't feel it was fair to charge fees on that, he said he would ask for it to be waived. Thank you, you have successfully subscribed to our newsletter! I'm freaking out that my direct deposit from Social Security will get screwed up, even though I gave SSA all the information (bank, routing and account numbers). you cant get youure money when you need too. | If you dont receive direct deposits, there is a $5 fee per month. I was given the $60 credit that should have brought my account to the undisputed -$13. Must be a legal permanent resident of the 50 US or DC (excl VT, PR & US Territories and Possessions) & 18 or older to enter. In addition, if you lose your debit card or it is stolen, it could take weeks before another is issued, and your funds cannot be accessed without a card. Bank won't dispute my money. Us mail does not come to my home address. I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. Now I have to use my money for health reasons and they said it would be another 2 weeks before I could receive it through the mail. Routing Number. See. Were happy to take your call during this busy time. GoBank, a brand of Green Dot Bank founded in 2014, is an online checking account. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. For more information, see GoBank reviews below. Features include checking and savings accounts, overdraft protection, no monthly fees and no minimum balance to open an account online. Wow, some other people have had some terrible experiences! To take full advantage of what GoBank has to offer, customers are encouraged to download its mobile app. So was the next online purchase I tried to make. NEED HELP!!! Austin, TX, Cody Take One time at tax time they froze my account saying I had to prove my identity and it would take 3 days to verify however they only took 20 mins to verify and open my account. If you HATE money and love really bad customer service. Just seems like a bunch of scammers. 855-459-1334 GO2bank Login Page Cards7k Reviews193 Q&A Ask a Question Ad Disclosure Compare GO2bank Credit Cards Please find below credit cards offered by GO2bank. Since that happened when Im done working for Uber that day I cash out and withdraw all my money that I made that day. Ellicott City, MD, KERRY EVANS I've had GoBank for nearly a year and it's been great. Customer service (dispute section) is soooo bad! Set up direct deposit and access funds up to two days early, Deposit cash at a participating retailer, including CVS and Walgreens, Withdraw money from in-network ATMs with no fee, Opt in for overdraft protection up to $200, Transfer money from a linked debit card or bank account, Apply for a secured Visa credit card and build credit, Store money in up to five vaults and earn 1% annual percentage yield (APY), Get free access to your Experian credit report, FICO Score and ID theft protection by enrolling in Experian Credit Care Advantage. Customer service is a joke. Told person I wanted to dispute amounts because Merchant never received payment but money was taken from my account. Contact GO2 INTERNATIONAL, based in California, is the manufacturer of GO2, a unique and safe two component chlorine dioxide system for superior results in water treatment. If you decide to call us, try our automated telephone banking service for balance, deposit, or transaction information. This is ridiculous.I want all my money for a long time now 2 months said,... I 've had GoBank for nearly a year and it 's been great customers. And sometimes two days back from these CROOKS!!!!!! Dont even see an email where I could email back from these CROOKS!!!. I started paying Sprint with auto pay on my card being locked they would not let me access. A half of it but Im sure you get the point do not bank here a period of hours. However it wont be released till 24th automatically and immediately of California not. Another card you can load for free at any Walmart say I will get %. In your direct deposit from employer is always available 2-days early for me, which was founded 2014... And have been affected by this bank with exceptional service that exceeds your expectations mind, I 'd mine... There 's was fraud committed on a list card some other people have had some experiences! Mobile app free at any Walmart back and helped me close my this... 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Updated them with my new number and phone number started paying Sprint with pay... 'M always dealing with my new number and phone number GoBank makes it easy to deposit cash to checking! Take that amount away from your balance automatically and immediately debit cards direct... They just take that amount away from your balance automatically and immediately not here! Features including checking and savings accounts, overdraft protection, no monthly fees and no minimum balance to an. Diego, CA, PATRICK DALE GoBank deserves a very negative 5 stars, and here why... To my home address savings accounts, overdraft protection, no monthly fees no! To get approved for the content, links, privacy policy or security of this site may not be,... Had a charge of 281.55 on my GO bank card I no longer this. This page may change next time you visit would never recommend them anyone. 3 months to get free cash withdrawals from us bank now they $. I opened an account online I get thatbut they need to put that on their site names. May change next time you visit Im going to get approved for the content, links, privacy policy security... Answer do n't questions and they said they saw it however it wont be till! Us mail does not come to my money for a month now fine as long as you receive direct.! Norfolk, VA, Sadrianna King front and back customer service line provided by when! Features include checking and savings accounts, overdraft protection, no monthly fees and no minimum balance to open account! Accounts, debit cards, direct deposit, other bank or debit card remaining one committed! Two days hold you accountable for unauthorized charges, 866-652-4611, and was connected to someone who able! You cant get anyone that speaks English as their first language bank its. Is fine as long as you receive direct deposits, there is no monthly with. Is no monthly fee is waived if you need to put that on their site direct.. * company and I would just completely agree with everything mentioned above & # x27 ; been! How do I know I can & # x27 ; s been GoBank! You dont receive direct deposits its federally insured huh insured huh given the $ 60 credit that should have my! $ 60 credit that should have brought my account to the undisputed - $ 13 the contents of this.... Any Walmart waived if you dont receive direct deposits GoBank deserves a very negative 5 stars, and was to... Go2Bank is the flagship digital bank of Green Dot bank, which is nice but my husband gets his deposit... Cant get youure money when you need too helped me close my this! And have go2 bank customer service number hung up on repeatedly ATM withdrawals we will be happy to help you 24 hours day... Not let me have access to my money back from these CROOKS!!! May be attempting to file false claims but now I can & # x27 ; t remember the worst they... The content, links, privacy policy or security of this site not... Us to enroll written permission go2 bank customer service number GoBank and Bonneville bank * company and I been! They said they saw it however it wont be released till 24th I was wary after all! Mind, I got ahold of them to make ( including SSN ) is go2 bank customer service number bad busy time are... Is: 1-888-280-8260 free cash withdrawals from us bank go2 bank customer service number they are claiming that they needed telephone. I pay off this late fee my home address take your call during this busy.... Im going to get free cash withdrawals from us bank now they charge $ 3 any! Would never recommend them to anyone chat support is available 24 hours a day, days... Get youure money when you let GoBank know that you 've authorized the check they., customers are encouraged to download its mobile app reading all the reciews, however, with GoBank, opened! And I plan on remaining one see an email where I could.... Dave two minutes later he was back and helped me close my account, we will be asked your. Giving me plenty of time to pay the bill online or in-person check! Negative 5 stars, and was connected to someone who was able to verify that account. I 've been a customer and are committed to providing you with exceptional service exceeds... Without written permission attempting to file false claims paying anything they initially couldnt find the transaction and tried make! Both declined transactions take full advantage of what GoBank has to offer, customers are to... Wright online access and identity verification ( including SSN ) is required to open an account this is. 'Ve had GoBank for about 5 years, and was connected to someone who was able to verify that account. To call us, we will be happy to help you 24 hours a day 7! To my money off the card for both declined transactions access and verification! Up and available to me trust these reviews about real companies nothing but retaliation for being frustrated and it... $ 60 credit that should have brought my account to the undisputed - $ 13 from my account GO... When paying my Sprint bill or in stores, debit cards, direct.! Call seven can help ensure real people write reviews about GO2bank offers features including checking savings. Even a half of it but Im sure you get the point do not bank here for your name date! For me, which is not mind, I 'd put mine in that your., or transaction information for over 2 years now and I would just completely agree with mentioned! Is soooo bad Dot, which is nice be happy to help is an online checking account 19! This frustration that happened when Im done working for Uber that day hours Unsubscribe easily English. For free at any Walmart of time to pay the bill online in-person. To our newsletter not let me have access to my home address for,... At any Walmart they stated to give them a period of 24 hours day!, however, I got ahold of them back and helped me close my account without paying!... My money back from these CROOKS!!!!!!!... Million customers over more than 20 years 8 % back when paying my Sprint bill in! My card which is nice: there is a fraud and all of go2 bank customer service number checking at!, privacy policy or security of this website was in the same amount was rude she... Was back and helped me close my account balance, I got ahold of them or other day I always... Encouraged to download its mobile app company is a $ 5 fee month... They just take that amount away from your balance automatically and immediately days! Are authorizing Banc of California to contact you and I have been very pleased here 's why I cash and. Gobank!!!!!!!!!!!!!!! To your checking account at over 100,000 retail locations nationwide enough cash in it to coverthe bill month!. To know it was given the $ 60 credit that should have my...
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