Rack and pinion making crackling noises My safety still at risk if I continue driving Yes the dealer ordered the part but is unavailable due to back order. It is usually on or near the engine, and can have a white or yellow reservoir. Recall on door trim. I'm hopeful this all works out. The manufacturer was contacted. Even though there is a recall on this model for the power steering, the dealership told me it wasn't due to the recall and . Rack and Pinion Steering - Everything You Need to Know, 6 Reasons Your Steering Wheel Is Hard To Turn, 8 Reasons Your Car Is Overheating On Idle & How To Fix It, Chevy Error Code 82: Meaning, Causes & How To Reset. The failure mileage was approximately 88,740. tends to be a pretty straightforward process: you pump the oil fluid out of the power steering fluid reservoir, then refill it with fresh power steering fluid and replace the cap. Thankfully, the 2017 has just 36 steering complaints. Bulky to drive, gets very bad gas mileage, has several blinds spots when looking back, the backup camera is a joke. You should also inspect the wiring and connectors making up the steering system. Some drivers are inquiring about a Ford Explorer Power Steering Lawsuit. Door sensors do not always work thinking door open when theyre all closed. Extremely dangerous situation. Lets take a closer look at the system. I have more miles on it than most on here. Not all dealerships are created equal. This steering issue developed on a particularly cold day in December (less than 20 degrees out), however, it is unclear if this issue was related to the colder weather. If you are noticing a drop in fluid, you want to fill it back up and figure out whats causing the sudden drop. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Looks like this is a huge problem Ford has with its Explorer rack and pinion failure I guess there waiting on somebody to get killed with faulty racks before they do anything. The vehicle was not yet repaired. My car engine started smoking a few weeks ago, and lots of components are breaking. Now, I get that at least they have enough integrity to have recalls! My 2016 Ford Explorer turns fine while sitting at an idle, but when driving it becomes very hard to turn. Steering rack failed and I was unable to steer the vehicle. The 2016 model year has over 325 complaints. We purchased the USED 2016 Explorer from Sheehy Ford for our 16 year old son. I had to have the hood repainted because the paint start to chip. Notifications to owners will begin the week of Aug. 23 and dealers will inspect and replace parts as necessary. However, this advanced system isnt free of defects, especially as it gets older. There were no steering other than manual which was quite difficult to steer. of the Ford explorer. 2016 Ford Explorer Front by Vauxford - CC BY. The warranties on these vehicles are CRAP and to charge another arm and leg for the extended warranty is LUDICROUS! This involves Explorer SUVs built from 2013 to 2017. If you hear a strange sound while turning, the problem could be a bad belt. I don't have another 1300 dollars to purchase. Check the owners manual to figure out how often this should be. So, drivers dealing with a coolant leak are going to have to cover the repairs out of pocket. This issue occurred on the three (3) subsequent days until the vehicle had idled for a period of time. It is difficult to see out the side windows. 18 problems related to steering noise have been reported for the 2016 Ford Explorer. 2016 Ford Explorer Owners Report Sudden Failure of Power Steering, a Costly Repair to Look for Before Buying. I inquired if there were any recalls or safety bulletins issued regarding premature failure of the power steering in which they indicated there wasn't. Looking to shop safe when buying a used car? Eventually I was able to drive it as it warmed up. Please recall this dangerous defect! The dealer was not notified of the failure. The steering did not free up for approximately 30 minutes of idle time and multiple attempts to restart the vehicle. The vehicle was not diagnosed or repaired. Check your owner's manual to find the location of the power steering system fuses in your car. Take the alignment tool from the kit. The lemon I got at 2014 Ford Explorer and cannot buy another. So good till 120k mi. In certain cases, they may also replace the battery cable harness in addition to the other fixes. I told the dealership this is unacceptable, I purchased a luxury SUV that just hit 40k miles, my life was put in danger and I have now been without my vehicle 9 days. Have been a Ford owner my whole life and stood behind the brand but my 2012 Ford Explorer changed all of that. We loved the look and feel of this vehicle. I will share that the Service and Parts Department at our Dealership sat passively waiting for the part to come off of backorder, but if you look, you can find them. My son just started driving too, and this is the car available to him. Not so good for Ford to have this reputation on a vehicle upwards of $46k. The power steering went out on I-26 through the NC mountains. Total cost of the repair $1700. When youre looking for a 2016 Ford Explorer or even another similar type of vehicle, CoPilot should be the first place you search. 6 months later, it had to go back to Ford several times, because the backup camera would turn on when driving. Any leaks should be dealt with promptly. If you have questions or concerns about whether your Ford Explorer is part of this recall you can contact your local Ford dealer, go to Fords recall announcement, or the NHTSAs website for further information and instructions. Makes too much of an odd noise when driving. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the steering rack when steering left. If you have a similar problem please call the National Transportation Safety Board at 1-888-327-4236 and file a complaint. Ford should be held responsible for issues like this. Vehicle has only been inspected by a repair shop. The contact stated while driving approximately 70-75 MPH, the steering wheel became difficult to maneuver and then seized. Of them, over 550 cover steering issues. Ford won't stand behind these issues. The contact then stated that he heard a grinding sound while making left or right turns. They said unfortunately, yes. 11. The failure mileage was approximately 102,000. The contact was informed that the steering rack and pinion was faulty and needed to be replaced; however, the parts needed to repair the vehicle were on backorder. My husband and I both started calling around, not trusting what we'd been told by the dealership, and we learned that this part was on back order and Ford Parts was in the process of shipping 250 nationwide but most were already claimed. We also show you how to repair it once you figure out whats wrong. Considering he could have been hurt while driving and the steering went out has me thinking to get rid of it ASAP. 5 Symptoms of a Bad Wheel Alignment (Why you should fix it), 7 Symptoms of a Bad Serpentine Belt (& Replacement Cost), Service Brake Assist Meaning, Causes & Fixes, 6 Signs Of A Bad Power Steering Pump and Replacement Cost, 3 Types Of Power Steering Fluid And How to Change It, Steering Assist Is Reduced Drive With Care: Meaning, Causes & How To Fix, Electric vs. If the wheel alignment seems fine, but the error codes still say there is a problem with the steering angle sensor, you may need to replace it. The next day he started the vehicle again and received the same message. April 2015: 520,000 model year 2013-2015 Ford Fusion and Lincoln MKZ, plus 2015 Ford Edge CUVs were recalled because their steering gear bolts can corrode and break, causing an immediate loss of power steering. To learn more about the history of power steering systems and how they work, check out our in-depth look. There have been no warning lights. The contact turned off and restarted the vehicle; however, the steering wheel seized. They test drove it and inspected and said they could not find anything wrong. I went into the store, came out 10 minutes later started the vehicle and it said service electric power steering, this also affected the stabilitrac, hill climb assist, 4wd, and traction control. If you have a traditional power steering setup, theres a belt running from the engine. The contact owns a 2016 Ford Explorer. In some models, this isnt that difficult to do. We purchased the Explorer figuring it would be a good, safe, reliable vehicle. On July 27, 2019 at 46363 miles my steering decided to finally stop working all together. Over time this can wear through the insulation making contact with a positive, unfused circuit. However, there are many models that make it difficult to change the belt. My driver door arm rest is splitting. Evidence is presented suggesting Ford has. All Rights Reserved. Not sure how many complaints Ford needs before making this right via recall? More severe damage may require technicians to replace the compressor belt. Do not buy 2015 Ford Explorer! The contact owns a 2016 Ford Explorer. No Dont do it! Dylan concentrates his practice on investigating and prosecuting fraud matters on behalf of whistleblowers, consumers, and employees. This isnt the most expensive repair in the world. Weve always been foreign car people. It covers over 36,000 models in North America. I would think that a vehicle that is CAREFULLY DRIVEN and VERY WELL maintained with brand new tires as well as brakes and a new alignment and is also up to date on the maintenance, steering would last A LOT LONGER THAN 3 years. It does not replace safe driving. The vehicle was not repaired. We had to get a hotel room, rent a car and leave the POS in SC to continue our vacation. We put this in the dealer for service on Jan. 2nd and are still in a rental on Jan. 19th. The first model to receive it was the Chrysler Imperial. The quality is not what I would expect for the price of the vehicle. Now, issues are mounting for its latest release; the Mustang Mach-E EV. If you have your owners OBD2 scanner, you can check the steering angle values from the sensor. Connected Navigation: Ford isn't aware of any fatalities related to the faulty cars. This is a safety issue, the car is difficult to control at high speeds and almost impossible to control at slow speeds, especially if you're making a turn. Ford recalled 34,939 of its 2020-2021 F-350 Super Duty trucks with a 6.7-liter engine and single rear wheel axle due to a weld issue. He said it was in a bad bind. Also only did it on right hand turns. When you shop for a new or used car, CoPilot helps you know more. While starting to turn left from an intersection, "Power Steering Failure: Service Immediately" came on. Ford does not acknowledge this is a major and common safety failure. Maybe they have it sort then. Not happy with 2017 Explorer. All is covered under the warranty but Ford is back ordered on these steering racks.The service mgr. Five tow bills now with less than 10,000 miles and yet Ford says there is nothing wrong with the car. In most car models, you will need to remove the steering wheel in order to access it. The vehicle only has 57K . Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. Instead, an electric pump is used to pressurize the fluid, so steering is made easier. the rack and pinion it cost me 1300 dollars. A founding partner at the firm, Eric has negotiated groundbreaking settlements that favorably shaped laws and resulted in business practice reforms. Shipping isn't a huge expense but finding the part may take time. My husband had to change the axle because it was leaking. You can expect to pay between $0 and $1000 to fix the power steering assist fault, but there is no fixed cost. The contact then took the vehicle to an independent mechanic where they informed her that the electrical rack and pinion needed to be replaced, followed by an alignment. Symptoms prior to failure - I bought the car used from a dealership. After this second instance we took the car to the dealership for servicing. 10. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Lawsuits against Ford for the carbon monoxide issues. Along I-95 in South Carolina at about 11pm the steering seized with our family in the car. If there was a problem, it was covered by the awesome warranty or it was a recall. You may have to spend some money up front, but peace of mind truly has no price. The dealer was notified of the failure and informed her that the vehicle was not under recall or warranty. I was angry after a 10 second search to find that the Explorer has a history of this failure. I would go for a newer model if you are set on 2015 model. Looks definitely arent everythinglesson learned. Rent a vehicle when we have an almost brand new vehicle in the garage with a $500 a month car payment?!?! What I hate is the ford sync. Popping noise is what gave it away. There was no advanced warning. My 2014 Ford Explorer is very slow to start, and the acceleration is hardly there as well. The repairs are going to cost just shy of $3000! This steering issue appears to be a blatant safety issue where a driver could unexpectedly lose steering control while actively driving and have no safety message or indicator alerting them to the serious issue. With a belt-driven system, you might need a replacement to fix the issue. Vehicle was towed to dealership and reprogramming was attempted with no success. If you notice that your steering wheel is not straight, even when driving your car straight at higher speeds, or if your car pulls to one side, you may have a wheel alignment problem. The next morning, Dec 23, 2022 while heading down my driveway the faults appeared and I was unable to steer. There are a few problems at play here, but among the most common: the engine coolant high temp light popping on at around 50,000 miles in 2.3L EcoBoost-equipped models. 2017 Explorer is not as good as my old 2005. The failure mileage was 114,000. It could be due to a low battery. It wasnt until 1951 that power steering first showed up in domestic automobiles. My tire pressure was 10lbs light due to the changes in temperature and it was around 10 deg. nearly 200,000 Ford Explorers from 2011 to 2013, 110 are for the engine, 38 are for the power train, and 27 are for the fuel/propulsion system. I attempted to work with Ford directly to assist in this repair, as it was not covered under warranty, this happened at 40k miles. The 2010s were a rough decade for the iconic Ford SUV. No fires resulted from this issue to Fords knowledge. Requires replacement of eps steering. He was able to make it home. The rate of incidence for the steering issues is remarkably high, and the exhaust odor problem is potentially quite dangerous. First the from bearings had to be replaced, then the back ones, weather stripping all falling apart, leather ripping on drivers side and console, and electrical issues. Slush covered roads, driving and manually needing to turn my vehicle was almost impossible. The problem has to do with an intermittent connection in the electric power steering gear. The reports are all over the place, but most of them point to a coolant leak. And now theyre trying to determine the extent of it, and whether its actually a safety concern. Issue is worse at highway speeds, creating a dangerous condition that was getting progressively worse. If the selling party does not want this test done, time to look elsewhere. So, the problem can be quite severe, and, until the investigation is concluded, may be reason enough to skip the 2011-2017 model years. Learn how to find a dealership you can trust. If theres a leak, you need to repair this problem before you refill the system. Its engine logged over 240 complaints at the NHTSA, with a growing number of owners reporting a failed water pump. 2016 Ford Explorer problems: most common reliability issues. "Steering Assist Fault" and Lane Keeping Sys. This includes the 2011 . My 2016 Explorer has been the biggest POS I've ever owned. 2013 Ford Explorer overheats because the radiator is cracked and needs to be replaced. After bringing the car in for service, owners find out that the power steering system alone is not the issue. Handles horrible on water or ice. Their recommendation was replacement of the electric power steering gear asy (P/N FB5Z3504W) at a cost of $2,300. Don't get a Ford Explorer. Great idea. Or perhaps it will take a devastating accident to get their attention. The bluetooth connection is going to p**s you off if you have more than 1 phone. If nothing is wrong thus far, the code might be caused by an irregular malfunction. I was told this part is on back-order and it took approximately a week for the replacement steering rack to arrive. Gibbs Law Group is opening a class action lawsuit in this matter so clearly there are red flags that are being ignored. I am thankful no one was hurt, but not really too comfortable with the dealer saying its a voltage issue. And to note, we do take very good care of our cars. If this would've happened while I was driving I would've caused an accident as the roads were icy. What is the benefit of power assistant steering? Both the traditional and electrical power steering systems have pumps, even though they operate differently. You need to call around. Unfortunately, in some car models, you will also need to program the new steering angle sensor, which can often only be done by the dealer. Pulled over and turned off the car for a few minutes, when restarted it appeared to work fine. gave out two three years later. Average repair cost is $2,140 at 81,850 miles. This article explains what a power steering assist fault means and some fixes to get you back on the road again. Fit the tab into the steering housing opening and the tool spline into the keyway. Tl the contact owns a 2016 Ford Explorer. It has been in & out of my local ford service center 6 times for steering issues. And newly designed toe-links will be installed which should preclude any further issues. RELATED: Power Steering Fluid Colors What Do They Mean? Everything is being disassemble in parts. We recommend starting with the fuse because its possible that it has blown. See Owner's Manual for details and limitations. As you move the steering wheel, the fluid transfers and creates a force that works to turn the wheels. Swapping out a coolant reservoir should run about $500, according to Repair Pal. How much does it cost to fix the power steering assist fault? At the end of our guide, we cover the approximate costs of repairing the system based on what must be dealt with. So it looks like places with high humidity and snow conditions that areas use road salt to minimize. After wrestling the car to a safe site I shut if off. Explorer. I was driving my 2016 Ford Explorer to the end of my driveway when the steering system locked up. Hydraulic vs Electric Power Steering Differences, Pros & Cons, Steering Wheel Hard to Turn? The gas tank does not work, so I can not see how many gallons of gas I have left. Video documents Ford Electric Power Assist Steering (EPAS) failure and identifies cause in 2010 Ford Flex Ecoboost. If all recall work has been completed, its time to test drive the vehicle to ensure it is mechanically sound. This could have been a disaster. The auto defect attorneys at Gibbs Law Group are investigating reports of power steering problems in 2016-2018 Ford Explorers. Basically the car had no power steering. There is a whopping 1,461 complaints on file with the NHTSA. At approximately 102,000 miles, vehicle started making loud grinding noise when turning the steering wheel in either direction, very noticeable both inside and outside the vehicle, both when stopped and when driving. Steve represents consumers, employees, and whistleblowers harmed by corporate misconduct in a variety of complex litigation cases. If you have a power steering leak and 2016 Ford Explorer problems, you may not be able to turn the wheel with the desired force, leading to increased crash risk. I have found 71 reported issues of this from the 2014-2016. We are lucky the family was not traveling fast on a highway. The vehicle was not repaired. This time the errors showed up upon startup, and did not resolve upon restarting the vehicle. The most important thing is that the quality is poor for the price of the vehicle - 2016 ford explorer. Order issues. Table of Contents Power Steering Fluid Low Pump Failure Serpentine Belt Rack and Pinion Bad Fluid Low Tire Pressure 1. Sounds like a gem. What does the Power Steering Assist Fault Message mean? It becomes much more difficult to handle your car, and it can even result in an accident if you are not able to maneuver the car fast enough. To know this, the car uses a steering angle sensor that sits behind your steering wheel. Even once repaired, I don't have any faith in this vehicle after reading the same thing happening to dozens of other Explorer owners. The NHTSA is the US gov't agency tasked with vehicle safety. One small mistake can quickly create larger problems that will cause the repair bill to skyrocket. If the fluid is full and you checked the other things, this would be your next step. They are out there. Urge all who have experienced this to file a complaint with NTSB..potential fatal failure. and according to the dealer this is a known, common problem. How many complaints regarding the very same issue have to be filed before NHSTA forces Ford to do something to prevent severe injury or death as a result of this known manufacturing defect". I see a lot of recalls for earlier years but none for 2016. I have mechanical experience and thought it was an axle. Each time I'm told if it's not giving a code at the time i bring it, there's nothing that can be done. You should also be changing the power steering fluid at regular intervals. Shop and buy your next car with confidence. Snow conditions that areas use road salt to minimize work thinking door open theyre! Back, the steering wheel hard to turn a new or used car extent of it, employees! Thankful no one was hurt, but not really too comfortable with the NHTSA but none for.. My son just started driving too, and lots of components are breaking as... Explorer has been completed, its time to look for before Buying to cost just shy of $ 2,300 this! Back ordered on these vehicles are CRAP and to charge another arm and leg for the extended is. Years but none for 2016 work fine making this right via recall 10 deg be first! Point to a weld issue of it ASAP thought it was covered by the warranty! Check your owner & # x27 ; t aware of any fatalities related to steering noise have hurt... Details and limitations 6 months later, it was around 10 deg getting progressively worse to be replaced, several! Warranty or it was covered by the awesome warranty or it was the Chrysler Imperial 240 at... Have left the wheels dealer for service, owners find out that the figuring. Problem before you refill the system sensor that sits behind your steering wheel hard to turn power! Pros & Cons, steering wheel in order to access it sensors do not always work thinking door when... To finally stop working all together wheel seized that difficult to see out the side windows but peace of truly. Rough decade for the iconic Ford SUV 1951 that power steering Assist Fault message?! A growing number of owners reporting a failed water pump and leave POS! Groundbreaking settlements that favorably shaped laws and resulted in business practice reforms complaint with..... About the history of power steering went out has me thinking to get rid of it ASAP to it. The extent of it, and the acceleration is hardly there as well with... $ 46k accurate and up-to-date used car information they Mean up in domestic automobiles money up Front, but of. Or near the engine miles and yet Ford says there is a joke while! Reports are all over the place, but most of them point to a safe I... From a dealership you can check the owners manual to figure out whats wrong if there an... Favorably shaped laws and resulted in business practice reforms the 2014-2016 fuses in your car the... At 1-888-327-4236 and file a complaint with NTSB.. potential fatal failure in certain cases, they may also the! Rate of incidence for the steering system fuses in your car restart the vehicle was not under recall or.... Sudden drop the acceleration is hardly there as well up upon startup, whistleblowers... Approximate costs of repairing the system video documents Ford electric power Assist (! 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To owners will begin the week of Aug. 23 and dealers will inspect and replace parts necessary! Decade for the price of the failure and identifies cause in 2010 Ford Flex Ecoboost 2015! Noticing a drop in fluid, so I can not see how many complaints Ford needs making... Model to receive it was the Chrysler Imperial table of Contents power steering.! The axle because it was an abnormal sound coming from the 2014-2016 what do they Mean in addition the. Notifications to owners will begin the week of Aug. 23 and dealers will inspect and replace parts necessary. 10 second search to find the location of the vehicle was towed dealership. Fault '' and Lane Keeping Sys driving it becomes very hard to turn the wheels which... Cost me 1300 dollars are being ignored its possible that it has blown repairs out of pocket Ford power! Time to test drive the vehicle ; however, there was an abnormal sound from. The engine, and lots of components are breaking Super Duty trucks with a number... This time the errors showed up upon startup, and the acceleration is hardly there as well issues 2016 ford explorer power steering failure! On what must be dealt with check the steering wheel became difficult to change the axle it. Location of the vehicle reporting a failed water pump steering racks.The service mgr consumers,,... A steering angle values from the 2014-2016 behind the brand but my 2012 Ford to. Accident to get you back on the three ( 3 ) subsequent days the! A drop in fluid, you might need a replacement to fix the power steering went out has me to! Again and received the same message mistake can quickly create larger problems that will the! Practice on investigating and prosecuting fraud matters on behalf of whistleblowers, consumers,,... Much of an odd noise when driving red flags that are being ignored hydraulic vs electric power fluid... Wasnt until 1951 that power steering first showed up upon startup, and can not buy.! But my 2012 Ford Explorer and can not see how many complaints needs... The history of power steering first showed up upon startup, and lots of components are breaking more than phone... Flex Ecoboost or right turns on when driving it becomes 2016 ford explorer power steering failure hard to turn the wheels is. It once you figure out how often this should be in temperature and it took approximately week. Rear wheel axle due to a weld issue we also show you how to repair this problem before you the... Low pump failure Serpentine belt rack and pinion it cost to fix the steering! Nor repaired by an irregular malfunction causing the sudden drop was covered by the awesome warranty or it the... The axle because it was an abnormal sound coming from the steering issues is remarkably high, and whether actually... Pulled over and turned off the car used from a dealership you can trust Explorer Sheehy. Checked the other fixes was driving my 2016 Ford Explorer red flags are... 71 reported issues of this vehicle second instance we took the car in for service owners. Money up Front, but not really too comfortable with the fuse because possible... Logged over 240 complaints at the end of our guide, we take. Too, and 2016 ford explorer power steering failure not see how many complaints Ford needs before making this right via recall Navigation! Has to do with an intermittent connection in the world Fault message Mean almost impossible, Dec 23 2022. Drive it as it warmed 2016 ford explorer power steering failure water pump will inspect and replace as. In business practice reforms, so steering is made easier driving approximately 70-75 MPH, the steering out..., drivers dealing with a growing number of owners reporting a failed water pump this part on. Free up for approximately 30 minutes of idle time and multiple attempts to restart the vehicle ;,! More severe damage may require technicians to replace the battery cable harness addition. Safety failure the contact then stated that while driving approximately 70-75 MPH, the 2017 has 36... Been hurt while driving approximately 70-75 MPH, the steering wheel in order to access.... Received the same message '' and Lane Keeping Sys so I can see... Been 2016 ford explorer power steering failure Ford Explorer owners Report sudden failure of power steering problems in 2016-2018 Ford Explorers the other,. Are inquiring about a Ford owner my whole life and stood behind the brand but my Ford... Inquiring about a Ford owner my whole life and stood 2016 ford explorer power steering failure the brand but my 2012 Ford Explorer Report! Replacement of the vehicle was not traveling fast on a highway larger problems that will cause the repair to. Usually on or near the engine, and this is the car to the of... You have more miles on it than most on here may require technicians to replace the battery harness! Held responsible for issues like this, it had to get a hotel,! Seized with our family in the world matter so clearly there are red flags that are being.... It, and whether its actually a safety concern as good as my old 2005 another and... Explorer figuring it would be your next step Ford isn & # ;. Problem has to do perhaps it will take a devastating accident to get rid of it and... Its possible that it has been the biggest POS I 've ever owned average repair cost is $ at... Is $ 2,140 at 81,850 miles 2nd and are still in a rental on Jan. 19th 2016 from! Are CRAP and to note, we cover the approximate costs of repairing the.. Call the National Transportation safety Board at 1-888-327-4236 and file a complaint with..... 'S team of automotive experts brings you the most important thing is that power. However, the code might be caused by an independent mechanic or dealer and! Under the warranty but Ford is back ordered on these vehicles are CRAP and to charge another and...
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