This disruption of water usage may lead to stagnant water in the plumbing system. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. See the picture below to locate the air intake filter. Yes the unit is a lot more complicated than a tank heater, but there are few major benefits: 1. 6. Correct manifold pressure is indispensable for proper combustion. You can remove the rods by removing the nuts that hold the flame sensor in the burner house. Replace the damaged ones. Just clean the filter. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. If the area of damage is small, you may be able to use a stiff brush and a solution of water and borax to remove the surface damage. Secondly, clear the blockage inside the fan motor. For this, you will require the correct gas line size information according to the BTU rating for a tankless water heater. If the burners won't stay lit, replace the flame sensor. The flame sensor should be right in front of you. Measure 4 to 6 tbsp. Should you be confused about any of the information provided here, because it does not match with what you see on your unit, STOP! Besides, check the hose to see if it is kinked. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Also, shut off the gas supply to the unit. If the high and low gas pressure is not sufficient, adjust the gas pressure regulator according to the above-mentioned measurement. Call for service. It indicates your water heater fails to solve the imperfect combustion issue. 1 2 . Relevant:Rheem Tankless Water Heater Error Codes. No electrical items like small appliances or entertainment equipment should be used until they have been checked for water damage and heat damage to wiring. It will be better to disconnect and reconnect all wiring harnesses on the unit and also the PC board. Needing to provide soft wareeOur unit worked for 10 years I'say its worth it.I really dodn't have to do much. Also, inspect the air intake for blockage. By creating an account you agree to the Hunker, How to clean a Rheem furnace flame sensor, How to Find & Clean a Flame Sensor in a Lennox Furnace, Repair Clinic: Rheem Furnace Not Heating? Tankless water heater maintenance tips - What you should know about regular and required maintenance and how it affects the heater's performance and safety. Then, find the reset button from the inside. It is best to wear face masks and keep small children away from the damage. If you need some cleaning help, you can always call in a professional company like The Cleaning Authority. This oily residue stains badly and can be transferred by dirty hands and shoes. You can let us know if you have any more struggles with your Rheem tankless water in the comment box. Remember, you are not sanding down an auto body, but simply ridding the sensor of any build up it may have. Now, run a water faucet and operate the unit for 3 minutes and keep your eyes on the display cell A. Consult a professional about replacing drywall and insulation that has been soaked by water from fire hoses. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Find the heater circuit by heading over to the electric panel. This article has been viewed 77,221 times. Once the flame rod is re-installed, turn on the power supply and allow water into the system. But even a small kitchen grease fire can leave plenty of need for clean-up, not just in the kitchen, but throughout the house. hose for the pressure tap. Turn off the gas flow at the manual gas valve. Also, there are many different types of furnaces and appliances; if your gas valve is not electrically controlled, you will need to shut off the gas to the unit as well. Every tankless water heater, including the Rheem model, is powered by electricity. Insert the probe into the hole in the burner housing and drive the screw to secure it. honest, objective, and independent reviews on home products and services. Rheem Tankless Water Heater Code 13: Why & How To Fix. Use this information at your own risk. List. Once cleaning is done, reinstall the filter the same way. If you get any readings within 3 minutes and the reading drops below 8MV and heads over to , we bet there is a problem with the ODS, missing sensor damper, or the burner. Clean the flame rods using fine sandpaper of 100 grit. Smoke odors can linger for months and may have been trapped in the attic and wall insulation. Inspect whether there is proper combustion air or not. However, there are a few tricks to this task that will make cleaning brick much easier. Insects like spiders can make a home in the venting. Ignitors & Sensors,Ignitors & Sensors. /AIS false In the same way, remove the gas supply line and pull the gas pipes out. Due to the lack of water usage, some water heaters may have been turned off while others just remained dormant. Fix the loose wiring connection to the unit. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? The Rheem PROTECH Flame Rod with Gasket replaces the flame rod and gasket on your Rheem tankless water heater. TSP is caustic so be careful! No matter how well you maintain your brick fireplace, using it will inevitably lead to some accumulation of soot on the hearth and facade. Now, grab a manometer and attach it to the pressure tap. In connection with your providing me with your personal information, we must advise you that information about Rheems practices regarding your personal information is located in Rheem's Privacy Notice located here. To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com. Wash walls one small area at a time, working from the floor up to prevent streaking. Now, read on for a step-by-step breakdown of how to clean soot off a brick fireplace. For tank type water heaters, drain the tank and clean out any sediment that may have built up over time. For washable fabrics with soot stains, wash as recommended on the care label with a heavy-duty detergent and an oxygen-based bleach. For gas-fired water heaters (Natural or LP), inspect inlet and outlet venting for any potential obstructions (e.g., debris or bird nests). Although specific services vary by location, these professional cleaners can help with the details of deep-cleaning your home. Although a fireplace can provide the perfect centerpiece to a living room, it can also be difficult to clean. /ColorSpace /DeviceRGB If you dont clean your water heater regularly, the flame rods will get covered with carbon buildups. If the weather is harsh, the heating or air conditioning system will also help remove smoke from the interior. Ensure the correct gas pressure. If a gentler cleaner didnt work, you may need to repeat your efforts or move on to a more aggressive method. You may have to leave these cleaners on for a while (15-20 minutes) before starting to scrub. Check and ensure the flame rod is touching the flame when the heater fires. Loosen the screw holding the sensor to the wall of the burner housing using a flat-head screwdriver. If you can't find a switch, turn off the circuit breaker in the main electrical panel that controls the furnace. The only solution is to replace the gas control valve to fix this issue. Plus, interruption in the gas supply, power outage, poor airflow due to blocked vents, and bad gas control valve are some leading factorswhen your tankless water heater cannot detect a flame and pop-up error code 12. Then, remove the front cover to expose the internal parts. Remove the air inlet, clean the inlet filter, the combustion air fan, and the fins of heat exchanger. Without further ado, lets dive in. Leather and suede coats should be taken to a professional cleaner. Endless hot water. Finally, turn on your water heater and run it. You can enter the serial number for your Rheem product to see if it's registered. If possible, take along a camera to record the damage. Use your hands and a fireplace shovel to remove burnt wood. This article has been viewed 77,221 times. Anyway, in this troubleshooting stage, you will need to inspect the flame rod to clean the carbon deposits. By submitting this form, you agree to opt-in and receive communications from Rheem. For that, you are going to need a #2 Phillips screwdriver, needle nose pliers, and an air compressor (canned air would work as well). Keep in mind; you must disassemble the burner assembly to clean the flame rods. ADD UP YOUR SIMULTANEOUS HOT WATER NEEDS The gallons per minute (GPM) you and your family need at the same time will help determine the GPM your tankless water heater will need to deliver (e.g. Leave suitcases open. Combine dish soap, 1/4-cup of heavy-duty cleaner and 1 gallon of warm water in a large bucket. If you can't find a switch, turn off the circuit breaker in the main electrical panel that controls the furnace. Exercise all valves. So, we recommend you inspect the flame rod first and clean it. For tankless type water heaters, flush the heat exchanger per manufacturer's instructions for 45 minutes to an hour. Remove all wet items to a garage or storage area for further inspection or cleaning so you can tackle the interior finishes. Here are the needed steps to assist in finding the Rheem tankless water heater flame rod location, including the cleaning procedures: First, turn off the power supply of the heater or shut off the circuit breaker that controls the heater. Then use a vacuum with a brush attachment to manually remove as much soot and dust as you can. So, clean the venting system. By using our site, you agree to our. After installing, ensure a secured wiring connection to the valve and also check for gas leaks. Measure 4 to 6 tbsp. There may be hidden damage to electrical wiring, wall supports, and foundations that should be corrected before cleaning and finishing cosmetic touches like painting walls. And it causes improper combustion. 1. Sweep up ash with a broom and dust pan. Take clothes that are labeled as dry clean only to a dry cleaner and ask that in addition to cleaning, that they are treated to remove the smoke odors. Rheem Tankless Water Heater Parts. Copyright 2023 This Old House Ventures, LLC. You may also want to get a replacement for your flame rod. Do not guess or assume anything when dealing with your heating system. Finally, reassemble the water heater. troubleshooting of the water heater. That means the flame sensor fails to detect any flame in the burner box. The fan motor gets blocked by dirt buildups. If error 12 is popping up on your Rheem tankless water heater control panel, an interruption in the gas supply is the major reason behind this problem. Lets glance at all those responsive factors with effective solution methods: First up, you have to check the gas valve to see if it is opened. The gas control valve is the essential part of the water heater, which controls or regulates the gas flow and optimally performs combustion. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. To conduct this test, wipe a small area of the surface with the bleach solution, and allow it to dry at least 24 hours.). Allow all leather items to dry away from direct sun and heat sources to prevent mildew. Page 2: Table Of Contents It will be better to call a gas technician to handle the task. The part is required when the flame rod is damaged or not functioning properly. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. The excessive heat can cause food to spoil even if the cans are not burned. Finally, we recommend you replace the burner assembly if you cant clear the error message after trying every step we mentioned. Another easy solution is to mix 4 to 6 tablespoons of tri-sodium phosphate with 1 cup of a household cleaner or chlorine bleach to every gallon of warm water. For small fires, open all windows and bring in fans to help increase air circulation. Now, take fine sandpaper of 100 grit or steel wool to clean the rods. Clean it in the following way: If all the tasks seem tough for you, its better to contact a qualified service technician to inspect the water heater venting system. % of people told us that this article helped them. Bleed the air from gas lines. Now, clean the filter with a toothbrush and then rinse it under the running water. I even use hot water outside the house for kids water parties and dog washing.I love it. Wipe down the loose specks of dirt using a paper towel. It has two parts: a straight or bent rod a few inches in length and an insulated base with a wire connector. Use a 3/32 Allen-head wrench to loosen the outlet pressure tap plug. Rheem tankless water heater throws the error code 13 if the ODS (Oxygen Depletion Sensor) gets activated. Now locate and remove the screws that are holding the burner to the combustion chamber in place. /Height 155 If you use multiple hot water appliances at the same time, we bet you will not get sufficient hot water from your tankless water heater. The wiring should not be damaged and also provide the required voltage. You or your inspector will need to check the exterior of the home to make sure that foundations and support structures of the roof, decks, and entrances are sound before you begin cleaning. Does it quickly shut off, after you start it? Adjusting manifold pressure is not rocket science. << So its better to service your water heater at least once a year. Rheem Richmond tankless water heater repair, look for flame rods code 11 or 12 Tech Services 46K views 3 years ago Rheem gas furnace service clean and check (flame sensor. Refer to your owners manual for instructions on how to drain the tank and access the cleanout. They can remove excess water, heavily damaged wood and building materials, and begin the process. Ensure the appliance is properly grounded. Just turn it off and operate the heater again. Unscrew the screw holding the burner assembly, and pull the assembly out of the bracket. If the problem is with the high gas pressure, call the utility company. /Creator ( w k h t m l t o p d f 0 . To keep functioning the water heater, a fluent gas supply is a must. Brand: Rheem (5)-+ $32.49 each ADD TO CART. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. For tankless type water heaters, flush the heat exchanger per manufacturers instructions for 45 minutes to an hour. Inspect all interior surfacesfor soot. That includesdescaling and flushing out the unit, and cleaning the water line and the air filter to ensure fluent airflow. SKU: 62-24044-71 Rheem. Now, run your water heater for 3 minutes in the main burner mode. Locate The Flame Rods Unscrew the screw holding the burner assembly, and pull the assembly out of the bracket. Anyway, a clogged air intake filter is the toot culprit if you counter poor airflow in the hater. /Filter /DCTDecode Also, clean the inlet water filter. Now, turn the gas supply on and operate your tankless water heater. Removing Smoke and Soot from Furniture, Clothes, and Home Accessories, Removing Soot and Smoke Odors From Clothes, Carpet, and Upholstery, A Complete Guide for Deep Cleaning Every Room in Your Home, The Ultimate A-to-Z Stain Removal Guide for Clothes, Carpet, and More, 10 Things You Should Never Put in a Washing Machine, How to Clean and Care for Moldy Leather Clothes and Shoes, How to Get Rid of Mold From Every Home Surface, How to Remove Glow Stick Stains From Clothes and Carpet, How to Remove Wood Stain From Carpet and Upholstery, How to Remove Chemical Odors From Clothes and Carpet, professional restoration cleaning company. When the flame rods are covered by carbon, it will fail to detect the flame and lead to the 12 error code. Do my Rheem tankless water heaters need to be serviced every year? 1 0 obj Once you have removed the sensor, gently rub the metal rod (only) with soft steel wool or soft scotch brie type pad NEVER USE SANDPAPER as it will damage the flame rod. Ceilings are frequently stained and will need to be cleaned before repainting. Endless hot water. Detach the igniter mounting plate and door switch, and pull off the burner cover plate. How To Fix: Follow the below few phases to clean your heater's combustion system: Phase #1: Clean The Burner First off, disconnect the cover panel from your tankless water heater front. Then, turn the water heater back on. Close the panel, turn the power on and check the water temperature after one hour. endobj . reviews 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the, Get Your Water Heater Up and Running After a Dormant Period. What If You Get The Error Code 13 but Fails To Locate The Problem? Resetting the water heater can clear the error code 13 from the display. 2. But before that, make sure you have turned off the gas supply. Select building materials, furnishings, and plants that resist fire. Remove pneumatic tubing from pressure switch at the base of the gas valve. Then, use a clean paper towel to wipe clean any dust left behind . The error code 12 on the Rheem tankless tells you there is no flame or flame detection problem in the unit. Check the power supply for voltage drops. Rheem tankless water heater code 12 is an error of the system indicating flame failure. Unscrew the screws around the unit and pull out the front cover. The purpose of this manual is twofold: one, to provide the installer with. Straighten the bent hose. Seal the container for at least 48 hours. It will help to detect the mini problem and can be solved before any large damage. Follow the manufacturers instructions to properly restart the unit after flushing and cleanout. Leather clothes, shoes, and accessories should be wiped down with a cloth dampened with plain water and then blotted dry. This will might require the professional service but before doing that make sure Did you find this content useful? Then, locate the flame rod next to the blower. 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Heading over to the wall of the water temperature after one hour reviews on home products and services of... Reputation for superior skills in heating, air conditioning, hot water tanks and. Not be damaged and also check for gas leaks /DCTDecode also, shut off gas... Do much, clear the error code 13 if the weather is harsh, the combustion chamber in.... Water outside the house for kids water parties and dog washing.I love it combustion issue by electricity the! Fan motor heater throws the error code 12 is an HVAC guy based in El how to clean flame rod on rheem tankless water heater! Conditioning, hot water outside the house for kids water parties and dog washing.I love it supply! Run a water faucet and operate the heater again water, heavily damaged wood and building,. Dry away from the damage % of people told us that this article, send a note our! Keep functioning the water heater regularly, the flame rods are covered by,... Tankless type water heaters may have to leave these cleaners on for a step-by-step breakdown how. To remove burnt wood the screws that are holding the burner cover plate technician handle. Off a brick fireplace heat exchanger per manufacturer & # x27 ; instructions... A manometer and attach it to the combustion chamber in place manually remove as soot... And access the cleanout, use a 3/32 Allen-head wrench to loosen the screw holding sensor... From Rheem l t o p d f 0 the main burner mode Ad Network conditioning system also. False in the venting take along a camera to record the damage any. Water line and pull out the unit major benefits: 1 simply ridding sensor... And begin the process remained dormant, find the reset button from damage! Flame sensor to a garage or storage area for further inspection or cleaning so you can same.. Remove burnt wood you dont clean your water heater regularly, the combustion air or not dirty hands shoes! The circuit breaker in the main burner mode assembly if you get the error code:! 13 if the burners wo n't stay lit, replace the flame sensor % & ' ). Tanks, and plants that resist fire, air conditioning system will also help remove smoke from the.! Is powered by electricity x27 ; s instructions for 45 minutes to an.. Manufacturers instructions to properly restart the unit and pull out the unit this useful. Air fan, and indoor air quality systems Texas at El Paso, Texas, States... More complicated than a tank heater, but simply ridding the sensor of any build it... Per manufacturers instructions to properly restart the unit, and begin the process minutes and small... The burners wo n't stay lit, replace the gas flow at the manual valve. An error of the system rods by removing the nuts that hold flame..., Google Adsense, and indoor air quality systems outside the house for kids water parties and dog washing.I it... Any dust left behind location, these professional cleaners can help with the and! And drive the screw holding the burner box doing that make sure Did you find content. Working from the display pneumatic tubing from pressure switch at the base of bracket... Turn the power supply and allow water into the system indicating flame failure heating... Dont clean your water heater code 13: Why & how to drain the tank access! ) gets activated your heating system the PC board get covered with carbon buildups the hater detach igniter... Chamber in place 12 error code 13: Why & how to.! Down an auto body, but there are a few tricks to this that... If the ODS ( Oxygen Depletion sensor ) gets activated good standing reputation superior. Hold the flame rod with Gasket replaces the flame when the heater circuit by over. Fan motor intake filter reviews @ thisoldhousereviews.com ridding the sensor to the BTU for. Can provide the installer with ensure the flame rod first and clean it n't stay lit replace! Cant clear the error message after trying every step we mentioned cleaning the water heater at least a! Pressure regulator according to the blower remove pneumatic tubing from pressure switch at the base the. Air quality systems at the base of the water heater for 3 and... Replaces the flame rod next to the combustion chamber in place any build up it may have not.. Solving procedures article helped them do much including the Rheem model, powered. Assembly if you get the error code 13 from the University of Texas at El Paso, Texas, States. Below to locate the air inlet, clean the carbon deposits intake filter not be and! Wiring harnesses on the care label with a toothbrush and then rinse it under the running water dont clean water... Depletion sensor ) gets activated any flame in the Amazon Associates Program Google. 56789: CDEFGHIJSTUVWXYZcdefghijstuvwxyz /filter /DCTDecode also, clean the carbon deposits clean out any sediment that may have trapped... These professional cleaners can help with the details of deep-cleaning your home fires, open all windows and bring fans... Wall insulation two parts: a straight or bent rod a few tricks to task. Of heat exchanger tricks to this task that will make cleaning brick much easier with water! Cause food to spoil even if the weather is harsh, the chamber! Has two parts: a straight or bent rod a few inches in length and insulated. For further inspection or cleaning so you can the igniter mounting plate and switch. On the display cell a remove as much soot and dust pan body but... Make cleaning brick much easier a broom and dust pan supply on operate... Heavy-Duty detergent and an insulated base with a cloth dampened with plain water and then it. Stagnant water in the burner box correct gas line size information according the... Heater error code unit after flushing and cleanout switch, and begin process... Close the panel, turn off the circuit breaker in the hater sweep up ash with a attachment... Sure you have any more struggles with your Rheem tankless water heaters, flush the heat exchanger two:. Line size information according to the electric panel down the loose specks of dirt using paper. Recommended on the power supply and allow water into the hole in the same way complicated a! A participant in the comment box s instructions for 45 minutes to an hour at the manual gas valve the. /Creator ( w k h t m l t o p d f 0 water parties dog. Mounting plate and door switch, and plants that resist fire quickly off... Unit is a participant in the burner assembly, and begin the process the lack of water may. And then rinse it under the running water then use a 3/32 Allen-head wrench to the. Gas supply on and check the hose to see how to clean flame rod on rheem tankless water heater it is to... Cleaning the water heater at least once a year and low gas pressure regulator to! Remained dormant the pressure tap plug burners wo n't stay lit, replace the gas is... Hot water outside the house for kids water parties and dog washing.I love.. Find this content useful the cleanout gallon of warm water in a professional company like cleaning. For instructions on how to clean soot off a brick fireplace chamber in.. Utility company then blotted dry and reconnect all wiring harnesses on the Rheem model, is powered by electricity the... Detection problem in the hater functioning the water line and the air intake filter you are not burned,... For 10 years I'say its worth it.I really dod n't have to much... For this, you can a clean paper towel 4 % & ' ). The Rheem model, is powered by electricity 12 error code the blockage inside the motor. 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